Windows Print Spooler service errors and stops

Had a user that could not access any of his printers or print because his print spooler would error and stop the minute it tried to start.

Solution from HERE

  1. Make sure the print spooler is stopped.
  2. Next, open the C:\Windows\System32\Spool\Printers folder. (Here, we are assuming that your Windows is installed in the default C:\Windows folder)
    Delete all the .SHD and SPL files from this folder.
  3. Restart the spooler and you should be good to go now.

You could also write a script to do the same action…

  • @echo off
    net stop spooler
    del %windir%\system32\spool\printers\*.* /q
    net start spooler

In this particular case a picture embeded in a Powerpoint slide seemed to be the culprit. I converted the slide to an Adobe Acrobat document and it solved the printing issue.

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  • John Leto
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